Data-Tel Communications specializes in telecom carrier services, telephony systems, and network configuration management. Our team’s industry experience, technical expertise, and client-focused approach are unmatched by other firms. We build relationships through person-to-person contact, listening to our clients’ needs, and responding with customized solutions.
Data-Tel Communications represent our clients in the management of telecommunications carrier services. Employing the broker model to help clients select and manage carrier services, Data-Tel’s service extends to network configuration, contract negotiations, billing audits and trouble ticket management. Clients are fully supported throughout the process. Data-Tel’s project managers facilitate carrier services.
As an Avaya partner, we offer our clients the superior telecommunications products they need to compete and communicate more effectively. We sell and support the Avaya and Nortel systems that allow our clients to take advantage of converged voice and data technologies. Data-Tel Communications design customized telephony solutions– from design through implementation– for new systems, existing system upgrades, relocations, network assessments, or structured cabling installation. Data-Tel telephony includes VoIP, LAN, and WAN.
How We Help
- Consultation – Not sure what you need? We will help you select the right platform and provider for your company’s communication needs.
- Contract Negotiations – We have negotiated hundreds of contracts and will get you the best rates and terms that favor your business’ current and future needs.
- Technical Support – We handle your trouble tickets, so you aren’t wasting your time on hold with support people. We know how to get problems addressed by the right entity quickly.
- Your Team – We assign a project manager and a technical contact, so you know who to call for all of your communication needs.
Providing customized solutions for your network, telephony, and carrier needs since 1999.
Data-Tel Communications specializes in telecom carrier services, telephony systems, and network configuration. Our team’s industry experience, technical expertise, and client-focused approach are unmatched by other firms. We build relationships through person-to-person contact, listening to our clients’ needs, and responding with customized solutions.
- Expertise: Data-Tel offers extensive industry experience and technical expertise to every project. From e-business initiatives to infrastructure implementations and migrations, we provide the expertise to ensure that your project is managed on time and within budget.
- Customized Service: We specialize in serving growing businesses that may be moving to multiple locations, or have employee groups located across the country. Data-Tel keeps you connected no matter how many miles between offices.
- Project Management: Our staff has experience managing various projects across multiple platforms, using a number of tools. Our approachable, dependable account teams stay with our clients from pre-sale to post-sale, providing customized service to meet your specific needs.
- Customer Focus: Data-Tel delivers unmatched customer service. We provide exceptional responsiveness, simplicity in transactions and ensure a seamless relationship between our account team and the people we serve.
“In the three years we have been working with Data-Tel Communications, our expenses and aggravation have decreased while reliability has increased. Our account team has been the same group since we started and has provided us with a long-term communications strategy that continues to pay dividends.”
Tony Antonaitis of Warren Oil
Data-Tel Communications represent our clients in the management of telecommunications carrier services. Employing the broker model to help clients select and manage carrier services, Data-Tel’s service extends to network configuration, contract negotiations, billing audits and trouble ticket management. Clients are fully supported throughout the process. Data-Tel’s project managers facilitate carrier services. On behalf of our clients, we:
- Coordinate order from carrier
- Manage cut-over or ensure installation dates are met
- Confirm delivery and connectivity
- Ensure proper billing
- Provide post-implementation troubleshooting and support
Cloud Provider Solutions
Data-Tel Communications recognizes the enormous potential for Cloud solutions, as well as its use as a ‘buzzword’ in the marketplace. We recognize Cloud technology as a solution meant to help businesses run at the most efficient and effective level possible. We are here to help you determine how to best utilize this quickly evolving technology, and determine if there is a Cloud solution that fits.
The application opportunity of a Cloud solution to solve a problem or improve process is infinite. The current marketplace is flooded with Cloud companies offering great solutions. Cloud solutions may not be right for every aspect of your business, and it can be difficult to navigate the best solution while simultaneously focusing on core business. Let us take care of the leg work, and expertly wade through the multiple Cloud offerings, terms, and companies to present your business with the best options.
We help our clients hone in on a few smart solutions, from a small menu we’ll create together. We will then determine the best solution, negotiate the agreement, implementation, and provide ongoing support.
As an Avaya partner, we offer our clients the superior telecommunications products to compete and communicate more effectively. We sell and support the Avaya and Nortel systems that allow our clients to take advantage of converged voice and data technologies. Data-Tel Communications customizes telephony solutions. From design through implementation, whether clients need new systems, existing system upgrades, relocations, network assessments or structured cabling installation, we are here to help.
“Since we began working with Data-Tel, the time and energy that our team at PRP invests in our telecom network management has significantly decreased, along with our overall cost. Having Data-Tel’s support when issues arise means that I don’t have to spend my day on the phone with the carriers– that means a great deal to me.”
Roberta Shupert from PRP Wine International
We are located in Chicago’s West Loop at 118 North Clinton Street.
Data Tel Communications
Who We Are
Data-Tel Communications, Inc. is a boutique agency dedicated to doing business differently. We are there for you every step of the way – from pre-sale carrier contract navigation, all the way through handling trouble tickets– so you can focus on running your business. Let us handle it. At Data-Tel Communications you won’t get stuck on hold with an overseas call center or lost trying to navigate the automated menus of help lines. Anytime you need us, you will be met with a real person and responsive service. Real people, real solutions. Give us a call.
Frequently Asked Questions
Are we resellers of communication services?
No. We are knowledgeable consulting agents representing telecommunications service providers, and we have access to all the same products and services without the bias. Your actual telecom service, as well as billing, will be provided directly by the service provider you choose, but Data-Tel will remain as your advocate to assist with implementation, on-going support, and to act as a liaison between you and your service provider. If you call Data-Tel with a question or problem, you’ll speak to a real person, one of the members of your individual account team.
Does it cost extra to use Data-Tel Communications for my carrier services?
No. Our consulting services including savings analysis, quotes, and network design are absolutely FREE. To ensure your telecom services make sense for the long term, we methodically review your costs to make sure you continue to get the best price and services. We are happy to facilitate any and all growing changes and needs. As your business grows, so will your needs, and that may mean different providers and services, which we will help you navigate. Our primary objective is to source and provide you with the best solutions and pricing available from various communications service providers and being your advocate for the long term to support you.
What is the advantage of working with Data-Tel Communications vs. working with communications service providers directly?
Data-Tel Communications represents your best interests first; which means we work closely with you to custom design the communications services for your specific needs at a price that makes sense. We are knowledgeable regarding competitive pricing, special promotions, and negotiating with each of the communications service providers we represent, which ultimately means a cost advantage by working with Data-Tel Communications.
Why should I choose Data-Tel?
Your Data-Tel account team serves as your advocate every step of the way, managing trouble tickets, contract negotiations, and network configurations. We perform bill audits and other value-added services that save you money and free you up from fine print, so that you can focus on growing your business.